zge crash on start

pond · Post by **pond** » Wed Jul 13, 2011 11:35 pm

hello

its likely this is not a bug since i seem to be the only victim, i havent been using zge for very long so it might be something in my setup.

in any case 90% of the time when i open zge it crashes giving the following error message:

"Exception EZHalted in module ZGameEditor.exe at 001529B9.
dsound.setcooplevel failed."

and so i just keep opening it until it finally works, hahaha pretty stubborn

im running win7x64 on a mbp 2007

edit: occurs in both 2.0.0 and 2.0.1b

and this is the windows message if it helps:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ZGameEditor.exe
Application Version: 0.0.0.0
Application Timestamp: 4e00ee17
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdbdf
Exception Code: 0eedfade
Exception Offset: 0000b727
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: e8a4
Additional Information 2: e8a4224497eeb62dba716db6d77f4358
Additional Information 3: f18c
Additional Information 4: f18c8e98de11421f6c5e601e2bdff045

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keymasher · Post by **keymasher** » Thu Jul 14, 2011 2:22 am

Looks like something to do with directsound, have you got the latest directx updates?

pond · Post by **pond** » Thu Jul 14, 2011 8:54 am

well, its directx 11, but i havent installed win7SP1 so think its not the latest dx11. i guess its time to install sp1

Post by **Kjell** » Thu Jul 14, 2011 11:58 am

Hmm,

The program exits at this part of the code ..

Code: Select all

Err := DS.Vtbl.SetCooperativeLevel(DS, H_Wnd, DSSCL_PRIORITY);
if Err<>0 then ZHalt('dsound.setcooplevel failed');

Perhaps Ville can send you a debug build that displays the returned error. Updating your Sound Card drivers might be a good idea as well.

Are you launching ZGE from FL Studio?

K

pond · Post by **pond** » Thu Jul 14, 2011 12:23 pm

nope just launching normally. its strange that it will work sometimes, if i click it just right

once its started i can open new windows and projects with out a problem

sp1 is still downloading...ill look into soundcard drivers

Post by **VilleK** » Sat Jul 16, 2011 4:11 pm

Having a bit of vacation at the moment here, if the problem persists remind me in a couple of weeks and I'll make a debug build. Definitely sounds like an audio driver issue though. Also see if it makes a difference if you quit any other open audio applications (spotify, fl studio, mediaplayer etc).

pond · Post by **pond** » Wed Jul 20, 2011 9:05 am

i couldnt install sp1, i think because this is a stripped down win7.

but i have found that doubleclicking the .zgeproj file opens zge flawlessly everytime. so no worries for the time being

enjoy your well deserved holiday!

pond · Post by **pond** » Sat Aug 13, 2011 7:48 am

hello, i just noticed the new beta.
updated and it seems zge is now opening flawlessly,
thanks Ville!